AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, La. The Services Specialist will support various functions in the IT Department principally related to IT Services. Primary duties include IT reviews, software inventory management, management reporting, and purchasing support. Secondary duties include asset support, policy and procedure support, audit coordination, telecommunications, and limited technical support. Additional duties may be assigned.

Qualifications

• High school diploma or equivalent; post-secondary education a plus
• Strong computer skills including MS Office tools and desktop applications
• Ability to handle physical tasks such as lifting and moving equipment
• Meticulous attention to detail
• Precise records maintenance
• Strong written and verbal communication skills
• Strong organizational, reporting, and time management skills
• Demonstrated customer-service orientation and attitude
• Demonstrated ability to thrive in dynamic environment
• Demonstrated ability to work effectively as part of a team
• Willing to occasionally work extended hours, as duties require

Responsibilities

• Responsible for conducting and/or initiating IT reviews to ensure compliance with controls, policies, and processes
• Responsible for accurate software inventory and records maintenance in asset management system
• Responsible for compiling and maintaining scheduled reports for management
• Assist with IT purchases and vendor relations
• Assist with tracking and maintaining IT contracts and renewals to prevent disruption or loss of services
• Responsible for identification of compliance concerns and implementation of controls and/or process adjustments to remediate these concerns
• Responsible for providing asset support, policy and procedure support, audit coordination, telecommunications, and limited technical support as needed
• Responsible for supporting the lifting and moving of computer equipment as needed