There is a science and a set of skills for:
- Getting people to respect your authority
- Becoming a strong, assertive leader that employees respect, without becoming an authoritarian jerk that they resent
- Eliminating unacceptable behavior such as arguing, insubordination, backtalk, and outright defiance
- Correcting people without demoralizing them
It's not about disciplining people. It's about effectively setting and enforcing healthy boundaries.
It's not about being mean. It's about being clear.